WEB

TERMS AND CONDITIONS OF USE

DATA PROTECTION

GENUINE PARTS EUROPE, S.L., as the person responsible for the automated file, guarantees full compliance with the personal data protection regulations. In this way, the registered client is informed and gives his consent to the incorporation of his data into the existing automated files in our electronic store, as well as to the automated treatment of the same for the purposes of sending commercial communications, including electronic ones.

This consent of the registered customer is given on their behalf, although they can always oppose the sending of these communications through the usual communication channels with GENUINE PARTS EUROPE, S.L.

The privacy policy of GENUINE PARTS EUROPE, S.L. ensures, in any case, the exercise of rights of access, rectification, cancellation and opposition by sending an email to showabygenuinepartseurope@showabygenuinepartseurope.com

The registered client accepts that their data may be transferred, exclusively for the purposes described in the first paragraph.

The acceptance, by the registered client, that their data may be processed or transferred in the manner established in this paragraph, is always revocable, without retroactive effect, in accordance with the provisions of articles 6 and 11 of the LO 15/1999. At any time you may deny the consent given or exercise any of the rights through the channels detailed in the previous paragraph.

SHOPPING

Purchases made in this store are subject to current regulations and other binding legislation.

Purchases made are subject to the payment of Value Added Tax (VAT), according to what is established by current regulations for natural or legal persons residing in Member States of the European Union and for those residing in non-EU countries.

The expenses corresponding to tariffs and customs are not included in the price of the product. For this reason, if any customs is transferred, it can generate some cost assimilated to the purchase, which will be borne by the buyer.

SALE OF PRODUCTS

The characteristics and the price of the products that appear on the screen will be those corresponding to them, except in case of error or omission. Items will be available for sale until the end of their stock. The prices indicated on the screen are in euros, include VAT, are current and are valid at the time the order is accepted by us, except in the case of graphic errors or omissions.

Offers are duly marked and identified. Their validity period is effective while they appear on the web. The acceptance of an order implies the acceptance of our general conditions. The order confirmation sent by the Fundació is not valid as an invoice.

FORMALIZATION OF THE ORDER

The customer who wishes to buy in our electronic store will have to accept these “General purchase conditions”. When formalizing an order it will be understood that it is done accepting all the general conditions contained in this page. Along with the order, the customer will receive a receipt or invoice issued by GENUINE PARTS EUROPE, S.L.

The invoice will always be sent to the address that appears on the invoice even if the invoice indicates a different shipping address. The receipt or invoice issued by the Fundació is valid as a manufacturer's guarantee. The internal management of the order is done within a period of approximately 24 to 48 hours. The stipulated delivery times will take effect from the moment our carrier receives the merchandise to make the shipment effective, according to the service corresponding to the shipping method used. The products will be sent to the delivery address that the client indicates to us.

To check the status of an order, you can contact us using the contact form on the website, or by email info@showabygenuinepartseurope.com, or by calling 93-518.42.32.

Also, you can cancel an order that has already been placed as long as it has not reached the shipping phase. This cancellation can be done through the contact form or by calling 93 554 58 17.

SHIPPING

The delivery time of each product is visible on the page, more specifically in its description. The calculation of the delivery time is based on business days and hours. Deliveries are made from Monday to Friday unless indicated express mention against. All orders placed on a business day before 12:00 in the morning will be shipped on the same day, orders placed after that time will be shipped the next day. Also, all orders placed outside working hours will be processed on the following working day.

The products purchased by the user will be sent by transport with a specified delivery time for each product in the product description on the website. Any order will be immediately processed and prepared, so any extension of the order will be considered as a new order. Deliveries will be made at the address indicated by the customer within a period specified on the page, except in the event of eventual stock breaks, possible incidents with transport, etc. Possible stock breaks will be sent later with shipping costs at our expense.

These sales conditions are valid for the Peninsula and the Balearic Islands (not including the Canary Islands, Ceuta and Melilla)

It is important to check the merchandise as soon as it is received, since any anomaly or damage must be reported within a maximum period of 24 hours, from the receipt of the merchandise for transport insurance purposes.

Sale conditions for volume products.

In the price of the transport of bulky products, only the transport of the material to the street level of the address that you indicate is included, all this so as not to unnecessarily surcharge the price of these items.

We also inform you that assembly is not included in the price of the item. Most items are delivered already assembled, and those that are disassembled are easy to assemble.

SATISFACTION GUARANTEE

If the customer is not satisfied with the products purchased in our store, they can be returned within a period not exceeding 14 days, counted from the receipt of the product. Returns must be sent carriage paid to the following address: C/ Obradors, 3-5 Pol. Ind. Santiga 08130 - Sta. Perpetua de la Mogoda, Barcelona. For any possible incident or claim, we recommend that you send us an email to bastide@bastidemedicssalud.com.

The rules regarding returns (regulated by the Law of 15/1/96 number 7/1996) are the following:

  • Returns that do not arrive in their original packaging and with the product in perfect condition will not be accepted.

  • Damage in transport: if upon receiving the merchandise the client discovers that it has damage caused by transport, he must immediately notify the carrier and contact GENUINE PARTS EUROPE, S.L. through bastide@bastidemedicalsalud.com. When the return is from the client to the Fundació, the client is responsible for any damage that may occur during transport.

OFFICIAL GUARANTEE

The customer will be provided with the addresses of the Technical Assistance Services closest to their home. Both the shipment and the expenses that could be generated by the repair or assistance of the products under guarantee will be regulated by the particular guarantee conditions of each manufacturer.

LEGAL INFORMATION

Any act of reproduction of the contents of the website, in whole or in part, in any form or by any means, be it mechanical, electronic, reprographic or any other, is prohibited, as well as any act of dissemination, public communication or distribution without the GENUINE PARTS EUROPE, S.L. or its legitimate owners have not previously authorized it in writing.

The graphic representation of the image of GENUINE PARTS EUROPE, S.L. constitutes a registered trademark of which GENUINE PARTS EUROPE, S.L. is the owner. This gives it the exclusive right to use it, as well as the power to prevent its use by unauthorized third parties. Reproduction of the image of GENUINE PARTS EUROPE, S.L. is expressly prohibited. in any support and for any purpose, without the prior written consent of the same GENUINE PARTS EUROPE, S.L.